Why do we have a privacy policy?

 At Sandlewood, we believe in building relationships with  our customers. These relationships
 are built on trust  and respect and we believe that is the way a business  should be
 operated. Part of establishing trust and  respect is done by telling you what information we
 will  require from you, how this information will be handled,  and how this information will be
 kept safe. We know  that your personal information is a valued asset and we  want you to
 know that we will treat it that way.

 The purpose of the following document is to inform you  of:
 · our information handling practices;
 · the reasons for these practices;
 · security steps in place to protect your information; and
 · your role in controlling your own personal information.

 Collecting Personal Information

 At Sandlewood, we collect personal information to  better serve your needs. Whether it be
 purchasing  products and services from us or obtaining service or  warranty work, we are
 here to make sure that you get everything you need.

 Some information will be required by our Furniture Store  but may not be needed for our
 Home-Building files.  There is a lot of information required for our Home- Building files that
 we would not require for a Furniture  transaction. Please read this policy with this in mind.

 In order to provide you with our wide variety of  services, products, and promotions, we
 may collect the  following information when necessary:
 · contact and mailing information such as name, address, telephone numbers, fax
   numbers and email addresses.
 · credit card numbers and expiry dates
 · employment information, credit information, and personal references of those who are
   applying for credit;
 · the plans, specifications and other particulars about the home which is being built for
   you;
 · insurance information;
 · municipal and legal descriptions for your home;
 · any other relevant information which is necessary to provide you with our products and
   services.

 We may need to collect other personal information  depending on the circumstances, but
 we will ask you  directly and ensure that you agree.

 Safeguarding Your Personal Information

 Like you, we at Sandlewood value your personal  information. Part of valuing your personal
 information is  making sure that it is protected and kept confidential.  We achieve this by:
 · having our employees sign a confidentiality agreement;
 · keeping our records in secure filing cabinets;
 · having up to date computer security such as passwords, encryption and firewalls;
 · where third parties are hired to assist us with providing products and services to you for
   your home,  we have them sign a privacy and confidentiality agreement to ensure that
   your personal information is protected by them.

 Updating Your Personal Information

 Sandlewood will do its best to ensure that your personal information is correct and kept
 current. A  customer service representative will contact you to  verify your personal
 information before any decisions are made or action is taken based on that information.

 We will keep your information as long as is necessary to continue to meet your customer
 needs and any legal  requirements we may have. However, once your  personal information
 is no longer needed, we will destroy it.

 If your personal information changes, please inform us of the change and any other
 information you feel is  necessary. Also, if your personal information is incorrect, then
 please notify us of the correct  information.

 Controlling Your Personal Information

 We believe that part of establishing trust and integrity comes from allowing you to control
 your own personal  information.

 As such, we will collect information about you on a voluntary basis. However, in some
 circumstances before we collect personal information from you, we will  have you complete
 a consent form which authorizes  our collection, use and disclosure of your personal
 information.

 If you have questions or concerns about the handling of your personal information or wish
 to withdraw your  consent, please contact the Manager, Sandlewood, at 403.258.3111 or
 at info@sandlewood.com. Our  representatives would be happy to assist you.

 Accessing Your Personal Information

 Sandlewood’s Privacy Officer provides you with the  opportunity to access your personal
 information that is held by us. It is our policy to ensure that customers  receive one
 complimentary copy of all their documents  to keep in their own personal file. If you require
 another copy of such information or further information,  please contact the Manager,
 Sandlewood, at 403.258.3111 or at info@sandlewood.com. Please note that a nominal fee
 may be charged based on the volume of information requested.

 If you have more questions about your privacy rights in  Alberta please visit the website of
 the Office of the Information and Privacy Commissioner at  www.oipc.ab.ca.